Privacy and Security Policy

DATA USE AND PRIVACY

By visiting https://greenlabel.com.tr/, you are deemed to have accepted the following terms and rules. This statement constitutes the Privacy Agreement of https://greenlabel.com.tr/.

To provide better service, https://greenlabel.com.tr/ may request certain personal information (such as name, age, email, etc.). Information collected on Greenlabel’s systems is used solely within https://greenlabel.com.tr/ for periodic campaigns, designing special promotions based on customer profiles, and preventing unwanted emails through customer “segmentation.” To fulfill orders in the best possible way, information necessary to complete the process is stored on greenlabel.com.tr and may be shared with logistics and courier companies during delivery when needed.

https://greenlabel.com.tr/ stores and uses customer information to inform you about new sales campaigns and improve the delivery of products and services. Where necessary, anonymized user profiles may be used for market research.

All your credit card and personal information is encrypted with 128-bit SSL Secure, the internet security standard. This prevents your information from being captured by unwanted persons or institutions during transmission over the internet. The credit card details requested on the payment page are never stored on the servers of greenlabel.com.tr or its service providers, in order to keep our customers’ security at the highest level. Thus, all payment transactions take place directly between your bank and your device through the greenlabel.com.tr interface.

From the moment you become a member of https://greenlabel.com.tr/ and consent to commercial electronic messages, daily and weekly informational emails may be sent to your email address. You can change your preferences for these emails at any time, unsubscribe, or resubscribe. These emails may include information about the products you have purchased, other products we think may interest you, third-party advertisements, and similar content.

Demographic information is used to tailor our site to the interests of our users. This information may be shared with advertisers—only in aggregate with other users’ data—to ensure ads are targeted to the appropriate audience. No personal information is disclosed; it is used solely to infer group trends and for segmentation purposes. Financial information collected is used to invoice the products and services you purchase. Only the customer can modify the information they have entered into the system.

Customer information may be disclosed to official authorities only when duly requested by such authorities and where disclosure is required under applicable mandatory legislation.

When emailing our customer service regarding any order, never include your credit card number or passwords. Information in emails can be seen by third parties. https://greenlabel.com.tr/ cannot guarantee the security of information transmitted via email under any circumstances.

If you have further questions about data protection and security, you can always contact us at info@greenlabel.com.tr.

COOKIE POLICY

Cookies are small text files that a website sends to a user’s computer or mobile browser. Cookies help us recognize you, which allows us to provide content, ads, and campaigns we believe may interest you, making the Site more useful and relevant for you. Cookies may be used when you visit greenlabel.com.tr to show ads and campaigns that may interest you and to determine whether you engaged with that ad or visited the related product or service site after seeing it. In addition to personalizing your website experience, cookies may be used to generate statistics such as the number of users visiting https://greenlabel.com.tr/, user types, visit frequency, user behavior and habits, and the countries from which users access the site.

Cookies can also be used to speed up your future activities on our website. For example, a site can recognize the Personal Information you have provided to avoid asking you for the same information again. Many web browsers are preset to accept cookies. You can set your browser to reject cookies or to alert you when a cookie is being sent. Rejecting cookies may prevent you from browsing certain areas of the site or receiving personalized information when you visit.
Your IP address (a number assigned to your computer while you browse the Internet), the type of web browser you use, and your operating system may also be collected and associated with your Personal Information. This is necessary to ensure our website offers the best experience and effective information resources for visitors.

Some pages you visit may collect information through the use of pixel tags that can be shared with third parties directly supporting https://greenlabel.com.tr/’s promotional activities and website development.

Finally, we may add the information you provide to other information we possess or obtain from third parties. We do this for marketing purposes to offer products and services more closely tailored to your needs.

All of the practices mentioned above concerning your personal data are possible only if you approve the Personal Data Protection Consent Text prepared for this purpose and presented to you.

By visiting this Site, the user is deemed to have consented to the use of cookies within the scope of this policy.

How can you ensure deletion of your data? (Membership Cancellation Request)

To cancel your membership, please contact us via the contact page by phone (0850 885 5426) or through our WhatsApp support line. Provide the email address and phone number registered in our system. Then click the relevant link in the email that will be sent to you to complete deletion of your membership information. If you have placed orders on our website, your orders and order information will not be deleted.

Rights of Data Subjects

Under this policy, data subjects have the right to learn whether their personal data is processed, to request information if it has been processed, to learn the purpose of processing and whether it is used in accordance with that purpose, to know the third parties to whom the data is transferred domestically or abroad, to request correction if the data is incomplete or inaccurate, to request deletion or destruction of personal data under the conditions stipulated in the relevant legislation, to request notification of correction/deletion/destruction to third parties to whom the data has been transferred (provided it is not impossible or does not require disproportionate effort), to object to a result arising to the detriment of the person by analyzing the processed data exclusively through automated systems, and to request compensation for damages in case of unlawful processing of personal data.