Upon Receiving Your Order

Before signing the delivery receipt, please carefully inspect the package for any signs of damage or issues. If there is any damage, missing items, or if the package seal appears broken, do not sign any delivery documents. Instead, request a damage report from the courier and return the package.
Once this procedure is properly followed, your replacement items will be sent to you promptly.
Please note that if a damaged or incomplete package is accepted and signed for, we cannot be held responsible for any missing or damaged items inside. In such cases, please notify us as soon as possible in writing at info@greenlabel.com.tr or by phone at +90 536 451 11 78, along with your order number.

Customer Support

For any questions about your orders or to get more information about our products, you can reach us from anywhere in Turkey by calling +90 536 451 11 78, or by filling out our contact form to request assistance.