Upon Receiving Your Order

Before signing the delivery note, please check whether there is any damage or issue with the product box. If you notice any damage, missing items, or the box tape has been opened, do not sign any delivery documents. Ask the courier to file a report and return the package. Once you complete this step, your replacement products will be dispatched immediately. If a package with a damaged box is accepted or a shipment claimed to be incomplete is received, we cannot be held responsible for any damage or shortages inside. Please inform us in writing via our contact address or verbally by calling *** with your order/contract number as soon as possible.

Customer Service

For any questions regarding your orders or to obtain information about our products, you can reach us from anywhere in Türkiye at *** or submit a support request by filling out our contact form.